PHNOM PENH: Royal Group’s Cellcard and Royal Railways this week unveiled their groundbreaking Customer Experience Center, a fusion of historical heritage and modern technology. The center, a result of a collaborative effort, aims to redefine customer service in Cambodia.
“Today, I’m incredibly proud to announce the grand opening of this innovative collaboration between Cellcard and Royal Railways,” said Neak Oknha Kith Meng, Chairman of Royal Group. “This Customer Experience Center is a testament to our commitment to providing exceptional service and embracing the digital era while honoring our rich history.”
The center, housed in a beautifully restored historical building constructed between 1929 and 1932, offers a blend of tradition and modernity. Neak Oknha Kith Meng emphasized the significance of preserving Cambodia’s heritage while embracing technological advancements. “This historic Royal Railway space is not just a building, but a symbol of our dedication to digital technology and our respect for our past,” he stated.
The Customer Experience Center provides a welcoming environment for customers, offering personalized assistance and digital self-service options. “We are excited to offer our customers a truly exceptional and convenient experience where history meets the future,” said Neak Oknha Kith Meng.
The launch of the Customer Experience Center marks a significant milestone for both Cellcard and Royal Railways, reaffirming their commitment to providing innovative and customer-centric services.
